Samsung Find Error: "Your phone hasn't finished registering to your Samsung account yet. Try again later."

[cvcalhoun]

I just got a new Galaxy Ultra, and I get the above message when I try to use Samsung Find.  I was on chat for over 3 hours.  They got me to reset my watch.  Unregister and reregister the watch on the Samsung site.  Shut down and restart my watch.  Shut down and restart my phone.  Update the Smart Switch app.  None of that helped.

One of the main functions of my Galaxy 5 Pro, which I traded in to get this one, was to find my phone.  That function worked just fine on the Galaxy 5 Pro, so it's not like I don't know how to do it.  And I see lots of other people are having the same problem.  Has anyone found a solution?

[LongHiker]

@cvcalhoun Which phone do you have? 

[cvcalhoun]

@LongHiker,  Google Pixel 6 Pro.

[LongHiker]

@cvcalhoun I'm guessing the issue probably has to do with using a non-Samsung phone. Sorry I don't have a solution. 

Have you submitted an error report via the Samsung Members app? 

[cvcalhoun]

@LongHiker, that was never an issue with my Samsung Galaxy 5 Pro, which I traded in for this, so I have no idea why it would be an issue with this.

And I can't use the Samsung members app, because it can't be installed on a non-Samsung phone. 

[realaud]

You should be able to put in an error report via the wear app.  Watch settings/battery & device care/diagnostics. Scroll down to send feedback and submit an error report.

[RedOregon]

https://play.google.com/store/apps/details?id=com.google.android.apps.adm

[cvcalhoun]

@Galaxy, that works to find my watch from my phone, or my phone from another phone. But it can't be installed on my watch, so I can't use my watch to find my phone the way I used to with my prior watch. 

[CharlieTierrax]

Hello there! Have the same issue with Watch Ultra. As Samsung Support didn't provide the "proper wat to address the situation"...I did it by uninstall/disable/force stop the Find app, Wearable app, turn off Location on both smartphone and smartwatch, clear cache too...reinstall the apps mentioned above..reset the watch and reinstall from a backup.

So far, it is working as intended. IMHO: I learned the "Art of Troubleshooting" as a kid...and short-circuiting & burning too many electronics. Now as an Engineer w lots of experience in Troubleshooting, Samsung is missing that area by not performing the role of Troubleshooting appropriately. Also, for every electronic device been created, a proper service procedure should be available, NOT a generic one to be used on all "similarly units. Otherwise, reputation will impact the business...most of the time I am not wrong. Let me know if my response helps you to fix the issue.

[cvcalhoun]

@CharlieTierrax I assume all you can do with Samsung Find is force stop? There don't seem to be any options to disable or uninstall.

How do you clear the cache?