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Samsung Galaxy Watch 3 Battery Drain

(Topic created: 05-13-2022 03:26 PM)
userGES2QCJfTe
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Galaxy Watch

Hello,

I just bought a Samsung galaxy watch 3. I noticed extremely high battery drain. I sent it for repair and they replaced the battery. Battery got a bit better but it still drains more than advertised. Samsung support claims 5-6 hrs of on display a day is "normal" use. I  only use an hour and the battery still drains. (My watch was up to date when I bought it). Tried every solution (reset, hard reset, not backing up S health, etc.). None of them worked. I am thinking about sending it to repair again. Some help please?

 

I have a Samsung Galaxy Watch 3 41 mm bluetooth

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Samsung_Moderator
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand how frustrating it can be when your battery drains rapidly. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Keep reading to learn more about how to increase your watch's battery life. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003232/

 

Another step would be to reset your watch and not restore from back up. This will take your device back to factory default settings. Give this link a try: https://www.samsung.com/us/support/answer/ANS00084702/

 

If you are still experiencing these symptoms after the troubleshooting steps provided, I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message:  https://bit.ly/3fbRevo

5. Contacting our customer service team directly at 1-800-726-7864.

 

If your device is out of warranty I would recommend reaching out to our customer service team directly at 1-800-726-7864 for the best options for repair on your device.

 

If you have an international watch, I would recommend reaching out to the support team in your area using the following link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand how frustrating it can be when your battery drains rapidly. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Keep reading to learn more about how to increase your watch's battery life. Give this link a try: https://www.samsung.com/us/support/troubleshooting/TSG01003232/

 

Another step would be to reset your watch and not restore from back up. This will take your device back to factory default settings. Give this link a try: https://www.samsung.com/us/support/answer/ANS00084702/

 

If you are still experiencing these symptoms after the troubleshooting steps provided, I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.

 

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

4. Private message:  https://bit.ly/3fbRevo

5. Contacting our customer service team directly at 1-800-726-7864.

 

If your device is out of warranty I would recommend reaching out to our customer service team directly at 1-800-726-7864 for the best options for repair on your device.

 

If you have an international watch, I would recommend reaching out to the support team in your area using the following link: https://www.samsung.com/us/common/visitlocationsite.html

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DarkPhox
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Galaxy Watch
The 41mm is the smaller watch which doesn't have that much battery life
My watch 3 45mm has like 2 days at most of battery life
The first galaxy watch 46mm had like 4 days of battery life. Kinda sucked going from the OG Galaxy watch to the watch 3 and having my battery life cut in half
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