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07-17-2024 01:20 PM in
Galaxy Watch7/17/24 - I have a galaxy watch 3 that SUDDENLY drained overnight. In bed by 9 at 100% and 2 hours into the next workday I noticed it was dead. Charged it up and noticed samsung pay keeps popping up and wanting to be set up. I don't use pay and have not installed it. I am also noticing the back button is not working normally as it should sometimes not at all.
I have not made any changes at all to configuration, installed apps, or adjustment to the Wear app on my phone. This issue cropped up on its own for some reason on 7/15/24. I tried a factory reset of the watch which did not help at all. Setting it to power save mode stopped the samsung pay popup but also drained over night (8-9 hours) from 100% to 3 or 4 %. The last update on the watch was 12/27/23, so I'm scratching my head, can't find an event that might cause this.....
Any solutions, experiences or insights would be helpful. If I can't figure this out then I'm done with Samsung and will go with a Pixel or a Seiko, these things are way too expensive to be useless in a couple of years.
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07-17-2024 02:03 PM in
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07-23-2024 11:33 AM in
Galaxy WatchI had already tried a factory reset before I posted. It did no good at all.
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07-23-2024 11:44 AM in
Galaxy WatchOr you can opt to trade in your watch 3 for a new Watch 7. I just checked, and they will give you $150 towards a new watch 7, if you go to YouTube and try to find an affiliate link for $50 cedit you can get a Watch 7 with an extra band for $129. For the 44mm bluetooth version.
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07-17-2024 02:06 PM (Last edited 07-17-2024 02:10 PM ) in
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07-23-2024 11:39 AM in
Galaxy WatchWhat you describe is correct for a normally functioning watch. However, this is not true for my watch, Pat does pop up on its own with NO button press at all, the battery drains rapidly, the back button does not work at all, and now the watch is crashing regularly while there is still 50%+ battery left (so not a low power shutdown).
There is a problem that is so far un-diagnosed which needs to be addressed and I have no clue how to proceed. My only choice at this point is to consider what to replace it with.......
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07-23-2024 11:46 AM in
Galaxy WatchWell then, your watch has an abnormality somewhere. Perhaps the best course of action would be to do a diagnostic and/or factory reset and restore your backup. Pay does not normally pop up on its own, absent user action. So, your watch is the exception, not the rule. If the watch proves to be defective after a reset, then I would suggest you return it for a warranty replacement.