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Original topic:

Samsung wallet pin is required on Galaxy watch 6 series and deletes app when pin is removed

(Topic created: 08-07-2023 04:49 AM)
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fadiabuazzeh
Asteroid
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Galaxy Watch

Hello,

just received my watch 6 classic LTE, upgrading from watch 3, i am using samsung waller fine on my watch 3 but on watch 6 classic i have to set pin code, so everytime i open my watch for any reason I have to enter the pin, if I deactivate the pin then the samsung wallet will be deleted, is this normal? 

1 Solution


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Solution
LongHiker
Legendary Samsung Care Ambassador
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Galaxy Watch

@fadiabuazzeh It sounds like your watch 6 thinks that you have taken the watch off.

With Samsung Wallet enabled, it will ask for a PIN every time you put the watch on your wrist. But as long as it continually detects your wrist it won't ask for the PIN to  open the watch. 

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3 Replies
cwinkler
Comet
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Galaxy Watch

I'm using Samsung Pay on my Watch4, and only need to put my pin in when I've removed my watch from my arm (e.g. to charge) and then put it back on. As long as my watch stays on my arm, no need to put my pin in again.

CWinkler
Galaxy S24 Ultra, Active4
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy Watch

@fadiabuazzeh It sounds like your watch 6 thinks that you have taken the watch off.

With Samsung Wallet enabled, it will ask for a PIN every time you put the watch on your wrist. But as long as it continually detects your wrist it won't ask for the PIN to  open the watch. 

Tidbitty
Supernova
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Galaxy Watch
Yes disabling pin will remove Samsung pay off the watch. It's a security thing that Tizen doesn't have and is required.