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Screen times out prematurely

(Topic created: 10-09-2024 08:34 PM)
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userb9C7jnjNGS
Asteroid
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Galaxy Watch
I'm looking for a little help. I have my screen timeout set to the maximum of 1 minute. If I wake up my watch with either of the buttons the screen will turn on but if my move my wrist at all it turns off immediately before the 1 minute time out
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@userb9C7jnjNGS That timeout only kicks in if you interact with the screen. If you swipe the screen or rotate the bezel, the 1 minute timeout will apply. Otherwise, as you have noticed, the screen times out after a few seconds. This is default behaviour and not changeable. 

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7 Replies
The_Chief
Comet
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Galaxy Watch
Do you have power saving mode turned on?
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userb9C7jnjNGS
Asteroid
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I do not.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@userb9C7jnjNGS That timeout only kicks in if you interact with the screen. If you swipe the screen or rotate the bezel, the 1 minute timeout will apply. Otherwise, as you have noticed, the screen times out after a few seconds. This is default behaviour and not changeable. 

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userb9C7jnjNGS
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I don't think that's accurate, because if I set my watch flat on a table and wake it up, it will stay on for the full minute without me interacting with it in any way.
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LongHiker
Galactic Samsung Care Ambassador
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That's because it knows that it isn't on your wrist.

I investigated this before and the answer that I provided above is the answer from Samsung support.
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Ibuddy66
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The issue could be that you have the raise wrist to wake setting on. For me personally that is what caused this issue. I had to turn that off and the issue resolved itself.
- Ibuddy66
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userb9C7jnjNGS
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That's actually one of the very first things I turn off when I get a watch because it drives me nuts.
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