Try again touch the screen with your palm to turn it off

[userbPVSMnn3CK]

Try again touch the screen with your palm to turn it off

Please have any solutions 

[SamsungAdam]

Thank you for reaching out. I would recommend resetting your watch. Give this link a try: https://www.samsung.com/us/support/answer/ANS00084702/

[user1KvDJb2oK2]

Same problem here. Already resetting but the problem remain same. Please help.

[userxAWpTzJ4Sr]

I received my watch yesterday and 

I have similar issue - it's not allowing to do anything in the watch. Always the message pops up - Try again touch the screen with your palm to turn it off.

Note: I tried reset the watch using wearble app. It's done and installed all updates. Bjt no luck.

Do you have any solution on this? 

[userD1YPyyJfBv]

how to reset while appearing Touch the screen with your palm to turn it off?

[userpAtDgDvIN0]

I have a same problem any clue how start using my watch? Reset not help

[userpAtDgDvIN0 · Accepted solution]

Ha find the way 🙂

You need tocover your watch with full ✋ hand. 

[user32cvs048MU]

This worked for me. You are a savior! Why we can't see this simple tip in other pages?

[Samsung_s205G]

thanks it works for me. when i cover watch with both hand.

[userxVGpnJ0p92]

Thanks for the solution, worked for me when i covered the screen with both hands