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Original topic:

Unable to turn off e-mail notifications on the Galaxy watch

(Topic created: 10-17-2022 12:52 PM)
meaganlp
Astronaut
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Galaxy Watch

I have turned of my email notifications multiple times for my galaxy watch. It always turns back on. Can anyone help me?

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your frustration of being unable to turn off e-mail notifications on your Galaxy watch. I would recommend submitting an error report through the Galaxy wearables app on your device. Give this link a try for steps to submit the error report using the wearables app: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/ 

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23 Replies
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Galaxy Watch

1. Turn off specific notifications settings.
2.Restart your Galaxy Watch and phone.
3. Make sure Sleep Mode is not enabled.
4. Try reconnecting the Bluetooth.

5. If all else fails, Factory Reset your Galaxy Watch.

 

 
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Deanpollard2000
Asteroid
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Galaxy Watch

Ive turned off my Email notifications on the Galaxy Wear app so they aren't sent to my Galaxy watch but it keeps turning itself back on.

This has only recently started happening Ive always had Email notifications off.

 

 

 

 

 

 

 

 
Mark A-C
Astronaut
Options
Galaxy Watch

Same here, its very strange. I'm having to turn the notifications off daily.

 

 
Options
Galaxy Watch
1. Turn off specific notifications settings.
2.Restart your Galaxy Watch and phone.
3. Make sure Sleep Mode is not enabled.
4. Try reconnecting the Bluetooth.

5. If all else fails, Factory Reset your Galaxy Watch.
edo24
Constellation
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Galaxy Watch

I have the same issue.  Rebooting has not worked.  Not sure what update broke this but it is definitely annoying.

 

 
Deanpollard2000
Asteroid
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Galaxy Watch

I agree nothing so far has helped and its worked for years, defo caused by an update 

 

 
rob1992
Constellation
Options
Galaxy Watch
This appears to be more than an isolated incident. This is also happening with my Galaxy Watch. Samsung: when will this be fixed?
EFree
Astronaut
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Galaxy Watch
Same! What is fix?
Deanpollard2000
Asteroid
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Galaxy Watch

Is anything more being done here the issue is still happening.