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Original topic:

Watch 6 classic Buds controller don't see Galaxy buds

(Topic created: 11-16-2023 12:33 PM)
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Powerbook
Asteroid
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Galaxy Watch
Buds controller don't see connected Galaxy buds. It works with Buds2 Pro. Is it a glitch or original galaxy buds are not supported ?
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Samsung_Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your original Galaxy Buds no longer being seen by the Galaxy buds controller. Due to the age of the unit, it is no longer compatible with the Galaxy buds controller software. We would recommend upgrade to new buds if you haven't already. Thank you so much for being a member, and we look forward to more post from you in the future.

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ChaosSaber
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Galaxy Watch
Possibly to old
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Powerbook
Asteroid
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Galaxy Watch
It also works with Buds pro. Both support Bluetooth 5.0. Maybe Samsung forgot to add its own buds.
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your original Galaxy Buds no longer being seen by the Galaxy buds controller. Due to the age of the unit, it is no longer compatible with the Galaxy buds controller software. We would recommend upgrade to new buds if you haven't already. Thank you so much for being a member, and we look forward to more post from you in the future.

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