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Hi, is there a way to customise voice assistance on GW4? it would be nice to be able to, for example choose voice assistance of distance ,... View Post 
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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My watch is only a little over 1 year old and all of the sudden is going haywire on me. The touch screen no longer works and the apps are jumping... View Post
SamsungRei
I understand how frustrating this is! If performing a factory reset, https://www.samsung.com/us/s... View Post |
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My main motivation for buying the new watch 4 would be to get my email and texts without having my phone with me (just direct via LTE). I can’t... View Post 
SamsungQue
We can't say when a feature will appear on a device. The only thing we can do is suggest that you... View Post |
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my watch 4 start to lose paint in just 3 weeks View Post 
SamsungRyder
Hi, I am sorry to hear about the paint loss on the watches. Our customer service team here at Sam... View Post |
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Hello, I just bought my first samsung active 2 watch.The watch is pink gold. I am not sure if this is the right names hahaI really like it and plan... View Post |
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Hi,After porting Android application that previously ran on Wear OS to Galaxy watch 4 I came upon unexpected issue with bringing the application... View Post 
userZQCXRiJzCk
the solution is requesting the following permission:android.permission.SYSTEM_ALERT_WINDOWThis al... View Post |
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One of the reasons I have this watch is to be able to store the phone in the bag and use the watch to see the maps as I walk/run, I notice that... View Post
SamsungRei
I understand how frustrating this is. Regretfully, I was able to confirm on my watch that there i... View Post |
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I am using Samsung galaxy watch active 2. But the vibration mode is not working during calls and notifications from last month. View Post
SamsungQue
I can understand how frustrating this issue can be. I recommend that you try these troubleshootin... View Post |
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Hello I have owned a active 2 for a while now and it been one thing after another. It was fine outa thw box then the first update! Then the... View Post 
SamsungJoJo
Thank you for confirming this. I recommend a service repair on the watch. Please provide ad... View Post |
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Active 2 watch, I have had it over a year and has started irritating my skin on my wrist. I switched arms and continued to have same issue. Do... View Post 
SamsungJoJo
Hey, I just wanted to check in to see if you still need any assistance? Please no... View Post |
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Can samsung allow edge lighting for notifications on the active 2 like on galaxy phones. It would be a nice feature to have and to be able change... View Post
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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Its my 2nd week wearing the Galaxy 4 LTE Classic 46mm. So far so good for what I need it for. Battery lasts me all day. I dont use any step... View Post
SamsungRei
@poky3210 I understand how upsetting this is. Have you tried performing a reset on the watch... View Post |
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Recenly got my samsung watch 4. And there is so far two things i kind of dont like. First is when having gps on phone ,it... View Post 
SamsungAdam
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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Samsung, Instead of forcing your customers to use your Bixby technology, you should open it up to any assistants and compete for that business... View Post
SamsungRyder
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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I have a Galaxy Watch Active (A8D9) with a model number SM-R500 and serial number <hidden>. The wake-up gesture and sensors suddenly not... View Post
SamsungRei
I understand how frustrating this is. As all of the troubleshooting has not been helpful, it is r... View Post |
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Hi, My galaxy watch 46mm start overheating and drain very fast. Its overheating when I try to instal update, and drain battery from 100 to 0 for... View Post
SamsungRei
I understand how frustrating this is. If you have verified the software is up to date and tried d... View Post |
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All - My wife's 40mm Active Watch2 (BT) has stopped charging completely. Need to know if I need a new battery or if the whole watch is toast... View Post
SamsungRei
I understand how frustrating this is. If you are unable to factory reset the watch or if a factor... View Post |
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Samsung, why did you remove the option to keep the screen on while exercising on the GW4? It used to be on option in the exercise settings on... View Post
SamsungQue
Although we have no way of predicting when a feature if or will return back to a device. We can o... View Post |
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....with any phone other than a Samsung phone. I have waited for about 5 years to finally get myself a used Gear S at a fairly high price,... View Post
SamsungRei
Hello, I understand how disappointing this is. Thank you for reaching out. Regrettably, the Gear ... View Post |
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I'm not sure if I'm the only one but my watch burnt my wrist so bad that now I have to wear a watch all the time I'm out so people... View Post
SamsungRei
I understand how concerning this is. I would like to have our specialized team look into this fur... View Post |
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My SG Active 2 Watch Heart Sensor stopped work8ng for no reason and I keep my apps and system OS up to date. Another thing i noticed is that there... View Post
SamsungRei
I understand how frustrating this is. Here is an article that may help with the sensor: https://w... View Post |
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My Samsung active 2 watch says overheating and turns itself off nether the hr or stress sensors are working either any advise View Post
SamsungRei
I understand how frustrating this is. Have you tried resetting the watch? https://www.samsung.com... View Post |
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I'm so upset with Samsung Corporate policy! The Active2 HAS the sensor for SP02 measurement (Red) because I tested it but they went out of... View Post 
Cuchulainn
I am not aware of any Samsung watches previous to the Watch 3 that had the Sp02 functionality. Th... View Post |
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My Active2 suddenly started rapidly draining battery on 9/7/21. Until now, I would have more than 60% available at the end of the day; now it's... View Post |
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Can anyone answer this is the 4 interactive by that I mean when you move your wrist back and forth does the watch faces change from a sleep face to... View Post
SamsungRei
Hello, Thanks for reaching out. There is a setting to allow the watch to wake when the wrist is r... View Post |
