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I have a galaxy watch 3 and it's the titanium design. I haven't cleaned it since I've gotten it a few years ago and there is sweat and... View Post Thank you for reaching out. I can certainly understand the importance of being able to clean and san... View Post |
Samsung Team, I been with Samsung for 10 years. I love your products. I am a data engineer and the export files for Samsung health are so hard to... View Post Welcome to the community, and we are grateful for the amazing input you provided. We will tag it on ... View Post |
when docked the watch screen rotates 90° enabling one to more easily read the time. when you pick up the charger and rotate it, the screen... View Post Welcome to the community! We appreciate your feedback and will tag it on the forum so that it will a... View Post |
Hi this is a request for a very concerned young POC woman. When you remove the word woman makes it feel like you are prioritizing the... View Post Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
Duo is a very commonly used 2-factor authentication program, something which is only becoming more common. Duo pop-up notifications for approval... View Post Thank you for reaching out. I can certainly understand the importance of being able to use our apps ... View Post |
Google has released their update to Google Maps which allows for stand alone operation on LTE watches. While I haven't actually used it for... View Post Thank you for the update @bill-e. We greatly appreciate you updates and input. We look forward to ma... View Post |
When I select English (United States) it takes me to select my country or region. United States is not on here. Any advice? I will add that I... View Post Thank you for reaching out. I can certainly understand your concern with not being able to select th... View Post |
Does the galaxy watch connect to fitness programs u choose like 5k run? Cause when I lay the phone down everything pauses...so can't put phone... View Post Thank you for that information. I can certainly understand the importance of being able to use the f... View Post |
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I turned on the exercise of treadmill on my watch. When I was done, it showed I had 3500 steps from the treadmill. I closed the exercise, then the... View Post |
I know it is older but still works well only now it does not know it's phone number. Is there away to fix this? View Post Thank you for providing some additional details. I would recommend checking out the following link h... View Post |
Shortly after wearing on a regular basis, I developed a subcutaneous "lump" directly under the sensor. There is no rash, irritation or... View Post Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
We have a Galaxy Watch 5 paired to a Z-Flip3 and when we try to answer a call on the watch when the Z-Flip 3 is folded, it will answer on the... View Post I believe I'm having the same issue. In my case it works fine unless the flip4 is in the closed posi... View Post |
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Anyone experiencing issue updating Samsung watch faces? I've been unable to do this via WiFi or mobile network. Samsung support has been no... View Post Thank you for reaching out. I can certainly understand your concern with not being able to update yo... View Post |
Lately my Galaxy watch is always on the wrong date. Everytime I have to restart the watch just to solve the date issue. Any solutions. Yes it's... View Post Thank you for reaching out. I can definitely understand your concern with the date on your watch not... View Post |
I used g board on my watch 4 now I can't get out to work on my 5, it's listed as installed but won't open up. I saw a video that says... View Post |
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If l disable Touch screen to Wake Up, then when the screen times out it dims rather than going off completely. Is that by design as l presume it... View Post Hello, We understand the concern of the battery draining when the screen is dimming. The screen dimm... View Post |
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Dear samsung, I have been a long time customer. I recently upgraded to Samsung watch 5 44m. And I am very unhappy with it because I set a pin on it... View Post Thank you for reaching out. I can certainly understand your frustration with your galaxy watch 5 cal... View Post |
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I have a Watch 4 with a data plan I'm trying to give to my child, how do I set it up to be able to send texts or make calls in stand alone... View Post Thank you for reaching out. I can certainly understand your frustration with not being able to use y... View Post |
I recently got a Galaxy Watch 5 as a gift for christmas, but every time i reboot my phone it completely breaks the connection and makes me factory... View Post Thanks for reaching out. This forum is for support of US products and customers. As your product is ... View Post |
Hi. As a loyal customer of Samsung products for more than 10 years. I hope Samsung to design a rectangular smart watch, similar to the Oppo or... View Post We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
How can I add contacts to the emergency feature? I see contacts in the Contacts app on the watch, but no contacts show up to enable the emergency... View Post Thank you for reaching out. I can certainly understand your concern with being unable to add emergen... View Post |
Seems that the only email that will work with Watch5 Pro is Gmail. Does anyone have a work around for Outlook with other email... View Post Thank you for reaching out. I can certainly understand your concern with not being able to use other... View Post |
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