Original topic:

Watch 7 Losing Connection to Phone

(Topic created: yesterday)
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Red-Dave
Constellation
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Galaxy Watch
I've just recieved my new Watch 7. A few hours after going through the setup process, my phone suddenly alerted me that the connection to the watch had been lost. As though it had gone out of range. But, it was in fact on my wrist about 4 inches away. When I tried to reestablish the connection, it simply would not recognize the watch and the only remedy was a complete full reset after which it seemed fine.

Now, the next day it's showing signs again of an unstable connection, alerting me that the watch has disconnected even though it is quite close. So far today however, it has eventually reconnected without having to do a full reset. But I am worried.

My Watch 4 Classic never ever did this- only disconnecting when they were physically apart, but always seamlessly hooking back up with no intervention from me.

I sure don't want to send it back. Any recommendations?

Many thanks.
Dave
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neilth
Red Giant
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Galaxy Watch
Assuming that your phone's Bluetooth is good, your problem could likely be with the Bluetooth on the new watch. If you have another phone, you can temporarily connect the watch to it to see if the connection is any better.
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