Watch button does not mute call on phone

[Himanshu Sharma]

I have the same problem. On my Galaxy Watch I used to press the back button (the bottom button) on my watch when a call came in and it would mute the call on both the watch and the phone. Now it only mutes the watch.

[Samsung_Moderator]

Hello Himanshu Sharma, Welcome to the Community. We understand the frustration of the watch button not muting calls on the phone. 

Which watch model are you using?

What is the software version of the watch?

Go to the Wearables app>Watch Settings>Notifications

Is the toggle turned on for Mute notifications on phone?

[Siva Sethu]

I am facing the same problem. I have a watch 4 classic. I have been using it for the past 16 months or so. Till last month i used to press the home button when i receive a call and it mures both the phone and watch. But, now it mutes only the watch. The "mute notification on phone" option mutes all notifications when we are wearing it. Though, i checked it. It doesn't work. I have a oneplus 10 pro. I tried connecting it with a samsung phone. It works. Does this a brand specific option now?