Original topic:

Watch button does not mute call on phone

(Topic created: 10-09-2024 05:53 AM)
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Himanshu Sharma
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Galaxy Watch

I have the same problem. On my Galaxy Watch I used to press the back button (the bottom button) on my watch when a call came in and it would mute the call on both the watch and the phone. Now it only mutes the watch.

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8 Replies
Samsung_Moderator
Community Manager
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Galaxy Watch

Hello Himanshu Sharma, Welcome to the Community. We understand the frustration of the watch button not muting calls on the phone. 

Which watch model are you using?

What is the software version of the watch?

Go to the Wearables app>Watch Settings>Notifications

Is the toggle turned on for Mute notifications on phone?

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Siva Sethu
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Galaxy Watch

I am facing the same problem. I have a watch 4 classic. I have been using it for the past 16 months or so. Till last month i used to press the home button when i receive a call and it mures both the phone and watch. But, now it mutes only the watch. The "mute notification on phone" option mutes all notifications when we are wearing it. Though, i checked it. It doesn't work. I have a oneplus 10 pro. I tried connecting it with a samsung phone. It works. Does this a brand specific option now?

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markd_rowdy
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Galaxy Watch

Same issue.  Galaxy Watch 6 Classic and Pixel 8.  Mute notifications on phone does not work any longer since last update 

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Members_KNspe7h
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Galaxy Watch

I am unrelated to OP but my

i have Galaxy Watch6 Classic (4MJP)

Model # SM-R960

One UI 6.0 Watch

Software Version - R960XXU1BXJ5

And yes - muted is selected!

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santziak
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Galaxy Watch

Hi, I have also the same problem with my galaxy watch 6 classic (the buttons do not mute an incoming call as they used to do). The problem appeared after the last update of the galaxy watch manager 6 two days ago.

Is there any way to fix this?

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peaga84
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Galaxy Watch

Hello

I also have the same problem with GW7 and a Poco smartphone. Answering and Rejecting calls, even using gestures, are working fine. I can't silence the phone ringtone/vibration from the watch.

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Members_KNspe7h
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Galaxy Watch

same problem here.  on pixel 7.

i do have a setting that says "mute notifications on phone" (Notifications on your phone will be muted while you're wearing your watch).  This sounds like its for all notifications which i do not want.  

For the past 2 years upon receiving a call all i would have to do is click the button on my watch and the ringing would be silenced.  now i need to silence both the phone and the watch. 

 

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JohnWeidman
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Galaxy Watch

Add me as another user experiencing this.  Just came here while searching for a solution.  I've had multiple Samsung watches in the past.  Using a 6 Classic now.  If my phone is ringing, hitting the watch button has always muted the phone in the past.  This just stopped working after a recent update.

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