Watch is counting steps while using stationary bike

[Rib]

After testing multiple times over the last two weeks, I am confident in saying that my Galaxy Watch Ultra is counting steps while I am doing an indoor stationary bike exercise. It is typically a little over 3,000 steps during a 40-minute ride.

[EthanRieger]

i mean it kind of makes sense, if you're doing a bike exercise, your feet and body are still moving as if you are walking, so the galaxy watch might think that you are walking.

[Rib]

I've owned every Galaxy Watch, and none of them have counted steps while riding an exercise bike. So I don't know what's happening.

[cwinkler]

Question for you, did you tell it in advance that you were doing a biking activity and start it on your watch? Or was this done via auto-detect workout?

[Vamc_US]

Same issue started on the galaxy ultra watch recently, when doing a stationary bike exercise, steps are being counted. this was not the case before.

[userHsTkwQw5hK]

Same issue with a new Galaxy Ultra. I don't know how to stop it. 

[SamsungRei · Accepted solution]

Hello, Welcome and thank you for being part of the Community. We understand the concern with the watch counting steps while riding a stationary bike. We recommend contacting our Samsung Health team directly using the following link: https://us.community.samsung.com/t5/Tips-Tricks/Samsung-Support-Acknowledgement/ba-p/2300671 

We also recommend submitting an error to allow our engineers to see the symptoms you are experiencing: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692