JUMP TO SOLUTION Solved

Original topic:

Watch3 constantly un-syncs from numbersync

(Topic created: 11-11-2020 07:19 AM)
Claxtoned
Constellation
Options
Galaxy Watch

I have my phone note 9+ and watch3 up to date with all the new software, yet it continually disconnects from numbersync when I step away from my phone. Wasn't the whole point of buying this watch is to have the availability to leave ypur phone? Seems to be a major problem with no one from Samsung being able to offer up and real fix so far.

1 Solution


Accepted Solutions
Solution
bill-e
Samsung Care Ambassador
Options
Galaxy Watch

Just in case anyone needs the instructions from AT&T.   Set up NumberSync for Android Wearables - Wireless Support (att.com)

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

View solution in context

0 Likes
Reply
5 Replies
Samsung_gln8fqv
Constellation
Options
Galaxy Watch

Same situation.  Note 9 SM-N960U  and Watch 3 both have all updates. When it was first released,  after several days/weeks/what felt like years NumberSync "took" and it was all good thru updates, reboots, separating devices, phone running out of power, and still accepting calls like I was DÍck Tracy in some barren parking lot.  Still stayed enabled.  Awesome.   Past few weeks, NumberSync is constantly disabling itself or dropping and becomes a really nifty watch with nice "smart" information without the main purpose of the app.  communication-related notifications.  What changed recently? and please un-change it or provide a fix? 

Kendi
Astronaut
Options
Galaxy Watch
Very irritating to pay for something that doesn't work correctly 93% of the time.
0 Likes
Reply
userCI9GzH85be
Constellation
Options
Galaxy Watch
I can't even find numbersync to start the process of syncing my phone. I do not see the option in Samsung Wearables. I can turn on sync but there is no "numbersync".
0 Likes
Reply
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

0 Likes
Reply
Solution
bill-e
Samsung Care Ambassador
Options
Galaxy Watch

Just in case anyone needs the instructions from AT&T.   Set up NumberSync for Android Wearables - Wireless Support (att.com)

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

View solution in context

0 Likes
Reply