Original topic:

Wearables app broken

(Topic created: 7 hours ago)
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userzeGI9LQVL6
Constellation
Options
Galaxy Watch
I had my watch off for a few days and went to use it again and could not pair it through the app at all and the app repeatedly froze. I tried reinstalling,clearing the cache several times with no luck
4 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy Watch
Do you have any other devices besides the watch connected through the Galaxy Wearable app?
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userzeGI9LQVL6
Constellation
Options
Galaxy Watch
I had my galaxy buds live connected, but aren't anymore, since I reinstalled the app
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VerbumVeritum
Galactic Samsung Care Ambassador
Options
Galaxy Watch
There are a couple options you can try. First would be repairing the watch to the phone, it might have somehow "forgotten" the phone it had been paired with. From your Watch Settings>General>Transfer watch to new phone. The other option is to factory reset the watch, set it up like new, then restore from backup.
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Andre_Bishop
Asteroid
Options
Galaxy Watch
I am also not able to restore backup after resetting my watch.
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