Original topic:

Workout not saved to Samsung Account

(Topic created: 2 weeks ago)
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KimHulme
Constellation
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Galaxy Watch

I did a workout yesterday and recorded it on my watch as I have done on multiple occasions.  Clicked end workout when I had finished, watch showed 1.08hrs time and 558 calories burnt.  This data then appears to have vanished as the app is not showing the workout?  The watch is synced to the phone, I have reset the app and the watch and it is still not showing anything.

The watch is the Samsung 6 purchased in Dec 2023

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Hello, Welcome to the Community. We understand how frustrating it is to lose the workout data. We recommend reaching out to the Samsung Health team directly for assistance with the app. They may be reached by calling 1-855-795-0509.

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