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Original topic:

Your request is still being processed. Do not refresh your browser.

(Topic created: 09-24-2024 10:39 AM)
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Matyicke
Constellation
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Galaxy Watch

I purchased my Galaxy Watch 7 Ultra on the release date and qualified for the £100 Play store voucher reward. Went through the process of claiming this and after an email apologising for the delay I received an email stating that my reward was one click away.  Well that one click has lasted 3 weeks now, clicking the link takes me to a page stating 'Your request is still being processed, please do not refresh your browser'.  


I've messaged Samsung support but unsurprisingly haven't received a response, just tried to call them but they are shut right now. 


Has anyone else had this problem and if so did you manage to get it resolved?


Thanks!

1 Reply
Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Matyicke Unfortunately you have landed in the user to user discussion area for Samsung US products and services. To find the group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/