Original topic:

Bubble lines?

(Topic created: 10-10-2023 06:28 AM)
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GoldyKL
Astronaut
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Galaxy Z Flip
I have lines on my phone but not that it is broken but I think the screen has bubbles inside? I can't really describe it but it is not a screen Crack.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Z Flip

Hello, It can be frustrating when there are bubbles and lines on the screen. There are some steps that may help.

For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001485/

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/ 

If troubleshooting is not helpful, then service is recommended.

Take a look at the link to see if you are able to take advantage of the Z Assurance program.

https://www.samsung.com/us/support/service/z-screen-repair-promo/ 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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3 Replies
Kozytten
Astronaut
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Galaxy Z Flip
That's very strange!
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Daydreamingg
Constellation
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Galaxy Z Flip
Maybe it's the screen protector?
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Z Flip

Hello, It can be frustrating when there are bubbles and lines on the screen. There are some steps that may help.

For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001485/

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/ 

If troubleshooting is not helpful, then service is recommended.

Take a look at the link to see if you are able to take advantage of the Z Assurance program.

https://www.samsung.com/us/support/service/z-screen-repair-promo/ 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

 

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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