JUMP TO SOLUTION Solved

Original topic:

Samsung TV plus channels gone

(Topic created: 12-12-2023 11:12 PM)
11942 Views
Jim1983
Asteroid
Options
HD and UHD TVs

So my Samsung TV plus channels have disappeared. 

I can't figure out a way to restore these channels. 

I restarted the TV but no joy. 

How do I restore Samsung TV plus channels?

 

5 Replies
Options
HD and UHD TVs
Did you try a total factory reset of the TV?
0 Likes
Reply
Jim1983
Asteroid
Options
HD and UHD TVs

Hi,

 

No I haven't done a total factory reset. I was hoping to find an option or app to get it working again.

0 Likes
Reply
Options
HD and UHD TVs
Have you tried posing this question on the support sexton of the members app?
0 Likes
Reply
Dan S
Constellation
Options
HD and UHD TVs

Do you have anything like this in your guide? (see below)

fav.jpg

0 Likes
Reply
Solution
Jim1983
Asteroid
Options
HD and UHD TVs

Hi Dan,

 

No I didn't have that option. 

 

I only just completed a factory reset and the channel returned now. I hope this doesn't happen again. 

 

Thanks for the advice.

 

Jim