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I bought a 70 TV last year, Today is October 16, 2022, and the screen is separating from the unit. The TV hasn't been moved since the day I... View Post Hello! Thank you for reaching out! I understand how this can be frustrating with your TV screen d... View Post |
Why have Samsung smart TV model UN55J6201AFXZA stop supporting HULU this week #SamsungTV @userGj22vB51qt ... View Post Hello! I understand how this can be frustrating with not being able to use the Hulu app. This wil... View Post |
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I have a 65" Q80A series and tonight I noticed a white haze spanning from about 60% to 90% across the border between the stream and the... View Post Hello! I understand how this can be a cause for concern with your display having this issue. If t... View Post |
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I have a Samsung model UN46EH6000 TV that I haven't connected to Amazon Prime in a few years. I can't find any old notes on how I did it.... View Post On our FrameTV, the app is named "Prime Video" ... Search for it, click on it, (not there,... View Post |
Hello all, I'm having trouble with my Samsung TU8000 television. A shadow has appeared on both sides of my screen only yesterday, this was not... View Post Any negative issue with a TV can ruin a perfect day. And to not even be able to see the whole scr... View Post |
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The tv is showing SSO1000 error problem connecting to samsung server ... View Post Hello! If the accepted solution above did not work then you will have a couple of options. The fi... View Post |
What is the best way to order a new remote for my tv? Opens in new window PDF... View Post Thanks so much for asking! We recommend purchasing replacement parts and accessories through Sams... View Post |
I Keep getting the pop-up for my TV to allow my phone to have access to it. I keep reading that the issue is because of my Facebook app, and I read... View Post Hey, this totally worked. I switched my settings so that it only asks if it is a new device, and ... View Post |
The last two times I have turned on this TV there was a loud popping noise like a balloon popping. The tv appears to be working fine. ... View Post Hello! I understand how this can be concerning with your TV making these sounds. You can make sur... View Post |
I am enjoying my new Q60B 2022 Samsung TV with Game Hub. Playing games feom the TV with streaming has been great. Love my new TV. But the game hub... View Post I have a samsung smart tv and it didn't have Twitch installed by default either, but you can sear... View Post |
Do the tv speakers on my 65 inch au 8000 turn off when the optical cable is being used. I need the tv speakers to stay on while using the... View Post Hello! I understand how this can be an important resource for you to use. Something you can try i... View Post |
Boa tarde, faz um mês que não tenho suporte técnico para minha TV, solicitei atendimento samsung através da garantia do meu produto e um... View Post Hello! I understand how this can be frustrating with the repair process as of right now I do see ... View Post |
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How can I enable CEC on my older Samsung TV? Model UN40H6203AF. I have been searching the menu for the setting all afternoon with no... View Post Hello! Unfortunately due to the age of your TV does not have this option available. View Post |
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I have a 2016 Samsung series 8 4k SUHD TV. I recently switched over to Verizon 5G Home Internet. The tv has connected and worked ok for a week,... View Post I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post |
Hello Community! Anyone have the same problem? If so, what is the fix? Connection issue? New tv, hope not!? View Post Hello! As some of the other users have suggested if trying a new HDMI or Display Port does not he... View Post |
My Hulu app is not working. I finished an episode and when the next one automatically started, it never loaded. I went back and tried starting it... View Post |
Scanning dtv channels and won't go higher then 65 channels how do I fix View Post I just purchased QN55QN90BAFXZA. When I try to auto program the channels it just gets stuck at 0%... View Post |
hello! I have a QN85Q70TAFXZA and when switching inputs to any other one including the antenna the TV powers off. It also happens when I hit the... View Post I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post |
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How do I remove and move the apps that appear on the bottom dock of our Samsung TV? Our older models have an arrow below each app which allows you... View Post Press and hold the Enter key on your Smart Remote to bring up a drop-down menu to move/remove app... View Post |
Recently the screen on my 60 Inch TV came unglued and fell off. I called Samsung and found out I was still under warranty. They advised me to send... View Post I can definitely understand your concern here. Please send us your ticket numbers via private mes... View Post |
Sharp TV View Post Smart View is no longer a thing, you have to go into the Smart Things app and add your TV as a de... View Post |
My dad’s UN50J6200AF SN: 04KD3CBH900693H (manufactured Sept 2016) tv has burned and melted at the lower right corner of the screen. Any advice?... View Post Hello! I understand how this can be a cause for concern with your TV having this melted corner is... View Post |