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Original topic:

Blu-ray player power cycling whenever plugged in

(Topic created: 06-17-2020 01:28 PM)
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userSlY6jXH8C3
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...it was working fine last night.

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godtiermeme
Cosmic Ray
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Looks like it to me. Dad doesn't want to admit it, but I think that most of these are going to be bricked.

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userKIkDDxtnkb
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I just got off alive chat with Samsung and they seem to be going nowhere. I'm looking at a Sony or Panasonic system next time.  Grrr....

 

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usersttx0fwK2x
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I had. Samsung bd-D5500 that started doing the same exact thing. Going on power cycle loop and then trying to read disk and repeat again after 2-4 minutes.. it was annoying and couldn't play a any disk with it, as it kept doing it regardless of disk being in or not. I gave up and threw it last week and now I see widespread report of this issue. I wish I kept it for the software update. 

userc9qSz6b8DK
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Same problem with our unit cycling off and on bd-jm57c when plugged in.  Couldn't register until today on samsung site to post comment.  Happened same day as other post  mentioned. 

Anonymous
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I have 4 BD J5700s and they have all started to exhibit the same problem within 12 hours of each other. The problem is not solved.

user6eO9GbOYI1
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BD-JM57 looping for days. This is unacceptable by Samsung.

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godtiermeme
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It does not allow for me to restart, nor can I keep it on long enough to get it fixed. We just got our floors refinished and were ready to sit down and watch a movie, only to find out some bad firmware update basically blew out our entire entertainment system. It includes the DVD player, so we can't watch any movies, nor can I stream anything on the main television, as the entertainment system had the streaming services built in. I know that it has been reported as a problem, but I would like to know when they plan on releasing a fix for this, and how will it download if my system can't even stay on long enough to roll back the last useless update?

 

We've been nothing but satisfied with our product for five years, and this is really putting a damper on our enthusiasm for it. Please fix this soon.

userGpMUELhPZT
Asteroid
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Mine started doing that today too for no reason! Samsung how do we fix this?

godtiermeme
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I've seen two views. One says they need an update and the other says that their certificates expired due to poor update schedules, in which case I'm not sure how that could be fixed.

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user2Y76CWnjce
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Same problem from Florida and it started happening exactly the same from 06/18. When can we expect a fix from Samsung?