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Original topic:

HW-650N randomly turns itself on and off when Samsung TV is off

(Topic created: 02-20-2019 09:35 AM)
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userGnG9by37hm
Asteroid
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Home Theater

Subject says it all, this unit is connected via Optical cable to 2017 Samsung 65" TV. There are no other connections involved in this set up. Tired of the soundbar turning on and off throughout the night. It doesn't turn on TV, I only know its on because the light display "Din" and "BYE" pop up..

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Samsung_Stephanie
Samsung Moderator
Samsung Moderator
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Home Theater

Do you have the Auto-Power settings disabled on the sound bar?


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Samsung_Stephanie
Samsung Moderator
Samsung Moderator
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Home Theater

Do you have the Auto-Power settings disabled on the sound bar?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userGnG9by37hm
Asteroid
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Home Theater

Thank you! 

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Anonymous
Not applicable
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Were you able to resolve the issue? 

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userGnG9by37hm
Asteroid
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Home Theater

Yes this resolved the issue

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Anonymous
Not applicable
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Great! We're glad to hear it. 

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userfU6UncHbQx
Constellation
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Home Theater

How do you disable the auto power setting? 

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SamsungTam
Samsung Moderator
Samsung Moderator
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Home Theater

Can you try the following:

 

1.Turn on your television and press the Menu button from your remote control. 2 Scroll down using the navigation keys and select System. 3 Scroll and select Eco Solution. 4 Scroll down to select Auto Power Off


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userOVaXd1pAff
Constellation
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Home Theater

I Have a Sony TV that does not have the ECO solution. When advised by Samsung to hold the left arrow on the remote nothing happens nor is visible.

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SamsungJam
Community Manager
Community Manager
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Home Theater

Is the CEC handshake function enabled on the television?  


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