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Original topic:

HW-B650 disable Auto Power Off

(Topic created: 01-02-2024 06:10 AM)
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xgoosex
Constellation
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Home Theater

Problem:

The sound bar turns itself off after a certain amount of inactive time. Since the TV did not shut down during this time, a wake up is not sent to the sound bar. This means that I need to get the soundbar remote to turn it on (not acceptable). I have searched online, but cannot figure out how to disable the Auto Power Off for the HW-B650.

Setup:

-HDMI (ARC) between TV and soundbar

-TV: Toshiba (old and basic)

-PC connected to other HDMI on TV

-Only want to use TV remote

 

Anyone know how to disable the Auto Power Off? Thanks in advance.

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Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Hello! Thank you for reaching out! I see how this can be frustrating with your soundbar cutting off like this. I would recommend taking a look at this link: https://www.samsung.com/us/support/troubleshooting/TSG01110025/.

 

If this does not help then this will be your soundbar does not have the option to turn this off. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello! Thank you for reaching out! I see how this can be frustrating with your soundbar cutting off like this. I would recommend taking a look at this link: https://www.samsung.com/us/support/troubleshooting/TSG01110025/.

 

If this does not help then this will be your soundbar does not have the option to turn this off.