Hi, I just recently purchased the HW-Q60T Soundbar and all was working well until a few days ago where the sound mode button and settings button on the remote stopped working. Has this happened to anyone else? Wondering if I should take it back or if there's a simple fix. Thanks so much!
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I'm sorry to hear that, if replacing the batteries on the remote does n0ot fix the issue then I would recommend taking this back for an exchange.
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I had the same problem. Turn off the soundbar with the remote. Press and hold the play/pause button on the remote for 5 seconds. "INIT" will display on the soundbar display. Release the button. Turn the soundbar back on. It should now work.