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Original topic:

HW Q90r Subwoofer and rears cutting out

(Topic created: 04-19-2022 01:15 PM)
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userTmYlX2x9jY
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Home Theater

Sub is marking a cracking noise constantly and it’s been getting progressively worse over the past 3 months, but started around 8months ago.

The rear speakers also cut out here and there. This is not what I expect from a Samsung £1000+ surround sound system and feel very disappointed 

Any help would be much appreciated   

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Samsung_Moderator
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I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01109855/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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Samsung_Moderator
Community Manager
Community Manager
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Home Theater

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01109855/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator

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