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Honored Contributor

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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We understand, this has been escalated as a Feature Request. Please understand this is only a request and the mods cannot guarantee this feature will be added. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I suppose this is a Bug and not a feature and needs to be fixed. Even after multiple updates received, the bug still exists. 

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Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Hi

I have the same issue.

 

Q80R TV to a N850 soundbar.

 

I can set it to optical out/arc on TV to soundbar, but at some point, it will just switch to TV speakers and get echo sound.

 

I had a KS7000, I just set that to external speakers and it was set, not once did it change.

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Astronaut

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Just got my ru8000 and this is extremely annoying with my Samsung sound bar.  Have to go in and change the source each time.  From what I'm reading there is no fix to this?? Using the optical connection. 

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Astronaut

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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This problem is increadibly annoying.   Has this been fixed?  If so... how does one apply the fix?

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Asteroid

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Just checking to make sure I have the soundbar connected correctly. My source (a Denon AVR) is connected to hdmi in 1 on the QF6. The soundbar is connected via hdmi using the arc  hdmi port on the QF6 and the ARC Port on the ms650 soundbar. I think that’s the correct connection but if not please let me know the correct way to connect the soundbar via hdmi. Still having this issue, so I appreciate any other suggestions to try to resolve this. Thanks. 

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Complete garbage and unacceptable that this bug isn't fixed.  I have to constantly pull my tv off the wall to restore connection.  How is this acceptable?  FIX THE ISSUE SAMSUNG.

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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Not sure if you have solved your issue but was experienceing the same thing when setting up my new Q70 TV and Samsung Soundbar 850. 

 

I seemed to fix the issue by doing the following:

 

  1. Hold down the "Gear/Settings" button on the Soundbar remote.
    • Keep holding it down until you see the soundbar flash "INT" on the display.

  2. Once you see the INT release the button and the soundbar should power down and say "BYE." 

  3. Power back on the soundbar pressing the Power button.
    • Let the soundbar go thought its startup process. You should seee "D.IN" displayed at first then "TV ARC" then HDMI1 or HDMI2. (whatever is plugged into the soundbar.)
    • In my case AppleTV was plugged into HDMI1 so I saw HDMI1 displayed. 
      Also I note that "Dolby Atmos" was enabled and displayed on my TV during this power up.

  4. The TV settings should now be set to Samsung Soundbar 850 or ... whatever soundbar you have. 

I hope this helps as it fixed my problem but everyone's setup varies so it may not fix yours.

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I have a UN65MU6500F TV (SW vers 1280) and an HW-K950 soundbar connected via HDMI-ARC and the TV always reverts back to the TV speakers, especialy after a short period of inactivity, eg I pause a show for >2 minutes.  The workaround is to unplug the TV for 20-30 seconds to restore the soundbar connection.  

 

So irritating, I wish they had a fix for this.

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Constellation

Re: TV REVERTS TO TV SPEAKERS WITH SAMSUNG SOUNDBAR CONNECTED

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I have the Q60r soundbar connected to the Q60. Same problem here. Purchased both in Dec 2019. Same problem here to. Samsung has not fixed this through firmware. They say I have the latest update.  The soundbar reverts to TV speakers. Very annoying as sometimes both TVspeakers and soundbar come (echos)  easy fix for me but wife has difficult time fixing it. Anyway  I'm trying Hard reset. Turn off soundbar. Then press Play/pause button for about 5-10 seconds. The INIT will appear on soundbar in the display. I hope this works but not confident. 

 

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