CAN SOMEONE FROM THIS BOARD PLEASE RESPOND!!! SAMSUNG, PLEASE RESPOND!!!
Samsung, we're still experiencing AUDIO DROP OUTS with the HW-Q70T sound bar.
I've tried the latest firmware update, different hdmi cords, different blu-ray players, everything.
When I hook up a different soundbar, there are no drop outs. THE SOUND BARS ARE DEFECTIVE!!! THESE BARS ARE COVERD UNDER WARRANTY. Please do the right thing and stop jerking us around.
SAMSUNG PLEASE DO THE RIGHT THING!!! PLEASE HELP US!!!
Solved! Go to Solution.
Same. After reaching out to support, they just want me to ship it to a repair depot, even though it's a firmware issue. I'm on the latest firmware and everything. For some reason, no one from Samsung is responding to any of the forum posts dealing with these issues.