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Original topic:

SWA-8500S soundbar forgets settings

(Topic created: 08-19-2024 08:16 PM)
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kkm808
Asteroid
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Home Theater

When I turn my tv and soundbar on every morning, I always need to set the soundbar at DJN. Is there a way to keep it at DJN?

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SamsungTam
Samsung Moderator
Samsung Moderator
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Home Theater

Hello! @kkm808  Thank you for posting about this. I'll be more than delighted to assist you with this. Have you checked your soundbar settings? Some soundbars have a feature allowing you to save your last used settings. Also, check your firmware for updates to ensure that your soundbar is updated sometimes that can fix issues with the settings not being retained. If these steps do not help, the soundbar might not be able to save DJN setting automatically. If you have your user manual please check to make sure an adjustment can be made to that setting.

Please let us know if this helps.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungTam
Samsung Moderator
Samsung Moderator
Options
Home Theater

Hello! @kkm808  Thank you for posting about this. I'll be more than delighted to assist you with this. Have you checked your soundbar settings? Some soundbars have a feature allowing you to save your last used settings. Also, check your firmware for updates to ensure that your soundbar is updated sometimes that can fix issues with the settings not being retained. If these steps do not help, the soundbar might not be able to save DJN setting automatically. If you have your user manual please check to make sure an adjustment can be made to that setting.

Please let us know if this helps.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

kkm808
Asteroid
Options
Home Theater
I did the update with USB and it worked! Thank you very much!
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