My. QLED 80T, recognizes my one connected Home Theater system as two separate systems. Does anyone know how to get the TV to simply recognize just one system? or is there a way to choose which system the TV recognizes? (Keeping in mind that I only have one system connected)
Solved! Go to Solution.
Thanks for the prompt response; however, I don't have a Soundbar but I do have a subwoofer connected. It didn't dawn on me that the subwoofer could be the problem. I'll try disconnecting the subwoofer and see if that solves the problem.
In addition, I also read that the newer TVs only reconize one home theater at a time. Well, again for some reason my TV has recognized my single home theater as two separate units. I'm not certain why.
Just to follow up-I contacted Samsung (I finally got a live body to speak with, Lol) who took me through a series of steps. #1-The Source that listed one of the Home Theatre systems was changed to Blu Ray disc player because it was reading the player as a Home Theatre (?). In addition, I changed the setting on my Sony STR-DN 1080 to indicate "Pass Through". I then disconnected my Home Theatre system from my HDMI-3 (eARC) and turned it off. #2, I reconnected my Home Theatre to the HDMI-3 (eARC) and turned it on and my QLED 55" identified my Home Theatre as a single unit and my Blu Ray player is now showing as a single player and not as a home theatre system. So, all is good.
One last thing worth mentioning is that on my old Samsung 50", utilizing the old operating system-once I was done playing a Blu Ray disc and turned it off, the TV would automatically switch sources back to the TV. With the new QLED 55" (Tizen) operating system-one has to manually change the source from Blu Ray to TV, Bummer!