What is the most effective way to sync the soundbar with subwoofer? I have connected my Q80 to my Q80 soundbar but when I try to connect via Bluetooth the subwoofer it doesn't recognizes the subwoofer? I would greatly appreciate any feedback. Thank you
Hello @user76xoFarrxq! Thank you for reaching out! If you are having issues pairing them I would recommend taking a look at the following link: https://www.samsung.com/us/support/answer/ANS00049235/. If this does not I would recommend also taking a look at your user manual too, If none of this helps service will be required. Depending on your warranty you will have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Hello @user76xoFarrxq! Thank you for reaching out! If you are having issues pairing them I would recommend taking a look at the following link: https://www.samsung.com/us/support/answer/ANS00049235/. If this does not I would recommend also taking a look at your user manual too, If none of this helps service will be required. Depending on your warranty you will have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
