JUMP TO SOLUTION Solved

Original topic:

Subwoofer add to soundbar

(Topic created: 01-09-2024 05:03 AM)
666 Views
user76xoFarrxq
Constellation
Options
Home Theater
What is the most effective way to sync the soundbar with subwoofer? I have connected my Q80 to my Q80 soundbar but when I try to connect via Bluetooth the subwoofer it doesn't recognizes the subwoofer? I would greatly appreciate any feedback. Thank you
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello @user76xoFarrxq! Thank you for reaching out! If you are having issues pairing them I would recommend taking a look at the following link: https://www.samsung.com/us/support/answer/ANS00049235/. If this does not I would recommend also taking a look at your user manual too, If none of this helps service will be required. Depending on your warranty you will have a couple of options. 

 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

 

View solution in context

2 Replies
carlkilbourne
Astronaut
Options
Home Theater
I cant hook my bose sound bar or connect with my device my samsung
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello @user76xoFarrxq! Thank you for reaching out! If you are having issues pairing them I would recommend taking a look at the following link: https://www.samsung.com/us/support/answer/ANS00049235/. If this does not I would recommend also taking a look at your user manual too, If none of this helps service will be required. Depending on your warranty you will have a couple of options. 

 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/