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Thursday in
Home TheaterSince the update, the soundbar is unresponsive and can't be reset.
Seems like quite a few people with the issue
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yesterday in
Home Theater- Mark as New
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yesterday (Last edited yesterday ) in
Home Theatersame problem on my q990D ... bricked (v1020.7) Romania
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yesterday in
Home TheaterSame issue here Western Australia
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yesterday in
Home TheaterStill no official news from Samsung? I hoped at leastthe recognized it. When I now call the support center again I am the first who mention it š I guess they are all told to keep it secret still... In the background I hope Samsung is working overtime in there software department now (is this located in Korea or they give that away to India or...)
For now I filled in my return paper work inclusive a movie of not working bar and will ask just before return if the repair shops (external company) if they can push for at house fixing. I hope they are in direct contact to development support from Samsung.... Or not and also just start replacing blind the motherboards because it doesn`t cost them money anyway...
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yesterday in
Home TheaterIm sort of hoping there will be SW fix however unlikely.
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yesterday in
Home TheaterWho here is actually going to ship their unit back? Would hate to start the process and have a software update come out that corrects the issue. Although not even sure itād work to update through the usb port?
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yesterday in
Home TheaterShipped mine back on Thursday, should arrive tuesday according to ups tracking
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yesterday in
Home TheaterIn case it serves you any my bar has been resurrected I have disconnected it where current half an hour, before plugging it I pressed the ignition button of the bar and the plug-in controller and it has worked again in case you want to try.
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yesterday in
Home TheaterI am currious what the ignition button is? the right one on top of the bar? And what is the "plug-in controller" is that a button because you pressed it?
Did you got exact the same issue that none of the remote buttons except the on/off and only the right button of the soundbar was responding a bit?
Did you also have no sound/screen anymore (no HDMI) and only message HDMI arc or HDMI 1 on the small screen?
Thanks
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yesterday in
Home TheaterWhat do you mean by the "ignition button" and "plug-in controller"?

