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Thursday in
Home TheaterSince the update, the soundbar is unresponsive and can't be reset.
Seems like quite a few people with the issue
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yesterday in
Home TheaterSame brother, I live in Argentina and there is no way to fix this with Samsung, theres no true official service, they say they have one but it's all **bleep** and will take your **bleep** for 10 months and never fix it, then you are out of warranty, it's a mess. Worst part, I payed 3000 USD for this piece of brick, I'm never buying a Samsung product again.
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yesterday (Last edited yesterday ) in
Home Theater@gajhira , I went to my retailer in the U.K., which is Richer Sounds, what was so perturbing is their business communications was just flogging off its customers to phone Samsung directly themselves. What they seem to forget is there are laws that protect your rights when it comes to scenarios such as this.
My experience with Samsung customer services was somewhat very shocking. They only send you a SMS text message with your reference number. No e-mail trail of communications to see what was discussed.
Iām gonna give Samsung to either make an official response or Iām going to my card issuer and getting my money back on a manufacturer's fault.
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8 hours ago in
Home TheaterSame here. Rang Richer Sounds who said I should ring Samsung and they gave me a number, I completed a on-line fault booking form and am expecting Samsung to collect on Tuesday. I totally agree regards consumer law, the Consumer Rights Act 2015 clearly states that it is the retailer who is responsible for the product they have sold up to a period of 6 years. I was holding that up my sleeve in case Samsung messed me around. We shall see.
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yesterday in
Home TheaterSame issue I have on My HW-S800D since Thursday night, the soundbar will not reset
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yesterday in
Home TheaterIt's a shame Samsung that you don't have a single answer to this topic.
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yesterday in
Home TheaterSame issue here in Romania
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yesterday in
Home Theater- Mark as New
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yesterday in
Home TheaterSame here from Brazil.
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yesterday in
Home TheaterAqui no brasil tambƩm fui afetado
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yesterday in
Home Theater
did anyone find a resolution to this

