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Original topic:

4-door flex Refrigerator Beverage Center Door Will Not Stay Open

(Topic created: 05-07-2023 01:21 PM)
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bob-the-techie
Constellation
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Kitchen and Family Hub

Neither of the upper left beverage center doors will stay open on the 4-door flex refrigerator.  On a previous post on this topic, the moderator referred the user to https://www.samsung.com/us/support/troubleshooting/TSG01001017/.  This article does NOT provide the answer.  This article refers to the door not CLOSING.

PLEASE NOTE:  the question is about the door NOT STAYING OPEN.  All other doors stay open as desired.  It's not a foot-leveling issue.  It is just the upper left door.  Others have commented about this problem in the past.

Thanks.

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Thanks so much for reaching out about this! I can definitely understand the frustration of having refrigerator doors that won't stay open how you want. But not to worry, it sounds like they just need to be adjusted. I'm providing a link below that will walk you through the steps to adjust the refrigerator doors. Also, there will be future options as well.

https://www.samsung.com/us/support/answer/ANS00088563/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Thanks so much for reaching out about this! I can definitely understand the frustration of having refrigerator doors that won't stay open how you want. But not to worry, it sounds like they just need to be adjusted. I'm providing a link below that will walk you through the steps to adjust the refrigerator doors. Also, there will be future options as well.

https://www.samsung.com/us/support/answer/ANS00088563/