owl2
Constellation
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06-07-2023 03:57 PM in
Kitchen and Family HubDecided to delete and reconnect my cooktop in Smarthings app. Now I regret it.
Trying to repeat all the steps as per manual:
- Enable AP mode - Done
- Connect my mobile to Cooktop AP WiFi - Done
- Return to Smartthings app - Done
- Wait for connection to be finalised("Connecting to your device"message displayed) - FAIL. Error message - "Something went wrong" Error code - 11-001
Solved! Go to Solution.
1 Reply
Solution
Samsung_Moderat or
Community Manager
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06-16-2023 03:42 PM in
Kitchen and Family HubHey there! I would suggest reaching out to our Smart Things Department either at 866-813-2404 or https://community.smartthings.com/.
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