cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search icon
JUMP TO SOLUTION Solved

Original topic:

Cooling issues on Fridge/ Freezer

(Topic created: 06-26-2022 06:51 AM)
11545 Views
userExbEvJInwe
Constellation
Options

‎06-23-2022 06:26 PM (Last edited ‎05-26-2023 01:12 PM by Samsung Moderator ) in 

Kitchen and Family Hub

Samsung Fridge RF255HMEDBBC/AA

The fridge is not cooling very well the Frezer works fine.

a couple of months ago I installed the Samsung kit to stop the coils from iceing up in the back of the fridge.

Anything I can do to trouble shoot the FAN or thermosstats before I take it all apart?

 

Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options

‎06-26-2022 06:51 AM (Last edited ‎11-04-2022 05:41 PM by Samsung Moderator ) in 

Kitchen and Family Hub

Hi there! I can definitely understand your concern with the refrigerator not cooling properly. I'm providing the following link to our guide on what steps to take if this happens: https://www.samsung.com/us/support/troubleshooting/TSG01001027/

 

 

If the above troubleshooting steps didn't help, you would need to speak with one of our moderators via private message. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well.  Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. 

Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

 

 
Reply