We have only had our Samsung slide in range for 2.5 years. Used self-clean for the first time the day after Thanksgiving. Suddenly have cracks running through the enamel on the bottom of the oven and a rust spot the size of a quarter. From reading over 35 community forum comments regarding the same/similar issue, this is definitely not an isolated incidence but a defective Samsung product. Had my GE range 23 years...no issues ever.
Solved! Go to Solution.
Hello, I do apologize for the inconvenience this has caused! I know how concerning that can be especially after your first self-cleaning cycle. Please contact directly using any contact method listed below:
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number, I would love to assist you further with this issue, if possible.