Cube Air Purifier filters not available anymore

[PMF]

I have had 3 Cube Air Purifiers for a few years and have purchased replacement filters in the past directly from Samsung and from Amazon. 

These filters were sold as a kit with one Dust Collecting filter and one Deodorization Filter (part number CFX-H1401/AA).

It is time to replace the filters again and I just found out that Samsung no longer sells the replacements filters directly.

I called Samsung support at 800-726-7864 and they told me I would have to purchase the filters from their third-party parts distributor at 800-627-4368.

The Samsung third-party parts distributor does not have any record of the filter part number I bought before (CFX-H1401/AA). I was told I had to call Samsung Support again to get the correct part number.

Samsung Support did not want to provide a part number for the filter. They said these filters are no longer available and I would have to buy a brand new Cuber Air Purifier device to get it with a new filter in it. This clearly must not be correct - so I would encourage anyone experiencing this challenge to call their tech support directly to see what kind of answer you get back.

After much pleading and asking for Support escalation, I was finally provided new part numbers for the filter. It seems the original kit I bought before is no longer sold and the Dust and Deodorizing filters must now be bought spatially. 

The Dust Collecting filter part number is DB94-07195F and the Deodorizing filter part number DB94-08304A. The Samsung third-party parts supplier is charging $490 for the two filters. That is almost the price of the Cube air purifier device. Again this cannot be right so I encourage you to call and ask for yourself.

Amazon still sells the original filter kit for $98 that comes with both the Dust and Deodorizing filters (part number CFX-H1401/AA). https://www.amazon.com/gp/product/B0B3SDNZZW/ref=ox_sc_saved_image_1?smid=AFX918Z53RC7B&psc=1 

However, Amazon will not ship to California anymore. The Amazon's product page above has this disclaimer: "This product does not meet California air cleaner regulation requirements, and cannot be shipped to California"

If you are experiencing similar challenges, please leave your comments here.

[usercyTff6PTt0]

they are still making them. it is not available to US. it is the same thing with  Airdresser. the parts is available in Korea