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DW80R9950 Dishwasher - Water Reflector stuck at front of dishwasher

(Topic created: 08-31-2024 12:15 PM)
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userOqkbfDGFLi
Constellation
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Kitchen and Family Hub

The Water Reflector bar is stuck at front of the dishwasher. Support (chat) couldn't resolve the problem.

How do I remove/reinstall the water reflector bar. I see a red knob on the bottom of the reflector bar. What is it for? What does it do?

Thanks.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello @userOqkbfDGFLi! Thank you for reaching out! I would recommend trying the information in the following link:https://www.samsung.com/us/support/troubleshooting/TSG01001927/. If this does not help then this will be something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello @userOqkbfDGFLi! Thank you for reaching out! I would recommend trying the information in the following link:https://www.samsung.com/us/support/troubleshooting/TSG01001927/. If this does not help then this will be something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/