Kitchen and Family Hub
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I have a Samsung Induction Cooktop that I have had nothing but problems with. It didn’t work from the day I purchased it and Samsung came and... View Post 
Samsung_Moderator
Oh my goodness! We're glad no one was hurt when this happened! We'd like to provide further assistan... View Post |
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Hi there. I have heard it's important to clean your dishwasher filter, but I can't seem to find one in my DW80R5060 StormWash dishwasher.... View Post
Samsung_Moderator
Hello there MagicalC, and thank you for reaching out to the Samsung Community. It will be our pleasu... View Post |
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Hello,  I am having some issues with my Samsung slide-in range. We have had it since early 2017, model number is ... View Post 
Nektaromulus
That's a cop out. Your link doesn't even work. Doesn't really matter if it's non-US, I'm sure it's n... View Post |
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I already own a Samsung SmartTag 2, and one of its key advantages over the AirTag is its location history feature. I wanted to purchase... View Post |
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Bespoke Electric Range knobs turn on easily with a slight bump. Is there a feature to turn off the stove top? I search for protective covers, but... View Post 
BronsonGrooms
We had a fire in our kitchen 2 months after buying it. Initially, Samsung refused to replace the dam... View Post |
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I have a model RF28. I recently bought a tabletop clear ice maker. I emptied out the ice bin, filled it with clear ice, and carefully turned off... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I'm not sure why the ice maker would turn back on after it's been... View Post |
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Samsung dishwasher DW80M2020US 3 years old error code came up - all four lights flashing (auto, normal, heavy, express60) tried trouble... View Post
Samsung_Moderator
Hello @Matthewsan13! Thank you for reaching out! I see how this can be frustrating with your new dis... View Post |
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The Water Reflector bar is stuck at front of the dishwasher. Support (chat) couldn't resolve the problem. How do I remove/reinstall the water... View Post
Samsung_Moderator
Hello @userOqkbfDGFLi! Thank you for reaching out! I would recommend trying the information in the f... View Post |
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The main front right burner stays stuck on high no matter what number the temp control knob is turned to. It will shut off if the knob is adjusted... View Post
Samsung_Moderator
Hello @James Paulus! Thank you for reaching out! I see how this can be frustrating with your new ran... View Post |
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I bought the flex oven duo, and the air fryer function made a splatter all over which spilled through the sides at the bottom. I cannot figure out... View Post
Samsung_Moderator
Hello @elidemr! Thank you for reaching out! Unfortunately, I am not seeing that the floor panel on t... View Post |
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I just bought a Samsung dishwasher open boxmodel DW80R9950US the installation hardware is missing, is there a way of getting the installation... View Post
Samsung_Moderator
Hello @ScooterP123! Thank you for reaching out! Unfortunately as this is an open box model you will ... View Post |
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Since we don't have the option to buy an appliance without wifi, we now have 4 wanted wireless signals radiating from our new appliances. How... View Post
Samsung_Moderator
Hello @CatBird490! Thank you for reaching out! Each model will have different options to turn of the... View Post |
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What is the correct part number and where can I purchase an lp conversion kit for my Samsung NX60BB871112 gas range? I can’t find the kit anywhere... View Post
Samsung_Moderator
Hello @Brubasket! Thank you for reaching out! I have researched this and unfortunately, I could not ... View Post |
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Does anyone know how to reset it on a NSI6DG* induction oven? It was 350 when I got it. I did the 400 degree initial bake for 1 hour as directed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From looking at the user manual, there is no way that I can see h... View Post |
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I refused delivery of a refrigerator, and samsung.com indicates that the order was successfully refunded. I initially saw the refund amount marked... View Post
Samsung_Moderator
Hello@jkrnair! Thank you for reaching out! I would recommend reaching out to our ecommerce team as w... View Post |
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How do I turn Auto Release on? This model does not have an LED display so the A1 and A0 solution isn't the answer. It does have the Auto... View Post
Samsung_Moderator
My apologies for the confusion, please feel free to reach out if you have any other questions! View Post |
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You know how the family hub on the fridge displays art? One at a time? Not a slideshow. However, when I try to use my own pictures as screensavers,... View Post
Samsung_Moderator
Hello @Amari1! Thank you for reaching out! Unfortunately, there is not a way to do this. You would b... View Post |
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Where can I find how long to cook things in the air fryer and recipes, most recipes refer to a regular air fryer. View Post
Samsung_Moderator
Hello @Kaslakab! Thank you for reaching out! You can look at your user manual, and it should have co... View Post |
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Hi - I'm looking to replace the Ice Bites tray for my fridge (RF23A9671SR/AA).I see you are selling the full assembly (DA97-22160A), but I only... View Post
Samsung_Moderator
Hello @rvangelder, Thank you for reaching out to the Community. From the information we have availab... View Post |
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I just had a new Bespoke oven delivered from Home Depot and the oven comes on but no the stove burners. I’m not hearing a hiss from the gas. All... View Post
Samsung_Moderator
Hello @Robbinha11! Thank you for reaching out! From the sound of it, it seems to be an installation ... View Post |
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Hello, While my mother was cooking the other day, she turned the cooktop burner on to start heating up a pot, she suddenly heard a loud pop and... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with this occurring. As you are... View Post |
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Since the Family Hub 9 update, i am unable to connect to Samsung services. Keep getting error message stating servives are unavailable until... View Post
Samsung_Moderator
Hello! @prime-nova78 For us to determine the cause of your symptoms, you'll need to submit an error ... View Post |
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I just replaced the filter and when I went to run the 3 gallons to flush it, black swirls of water came out and filled my first bucket. I have no... View Post 
Samsung_Moderator
Hello @eskeleto! Thank you for reaching out! If this is still occurring after flushing it more than ... View Post |
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user_23dkio
There is an issue with the fridge/freezer. Samsung can see it online. They will be out in five days.... View Post |
