Kitchen and Family Hub
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We just received a notification this morning that Samsung tv plus will be discontinued after a June update. we watch tv on this in the morning... View Post 
SamsungRei
The communication was sent in error. A correction will be released within the next 24 - 48 hours. We... View Post |
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Is it typical for a 2 yr old Bespoke 4-door french Refrigerator to have a freon leak? View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend stopping using the fridge and getting this look... View Post |
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I just bought a Samsung refrigerator and I linked it with smart things but is there a way for it to show the actual temps for fridge and freezer... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this is not possible from what I can see with the ... View Post |
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Hey! My brand new Bespoke jet AI vacuum stopped adjusting power when being used on different surfaces and while on the AI mode. I found a topic... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your vacuum not working pr... View Post |
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I've already checked the wifi and Bluetooth connections, disabled and re-enabled them. Smart Things app is definitely connected to the fridge... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that the SmartThings community should be able t... View Post |
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Hello... I have a Samsung refridgerator model RF28R7551SR/AA with family hub lcd display DA97-17068V. I am looking for a replacement lcd display. ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to our part's website samsungparts... View Post |
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We have a Nov 2019 RF260BEAESR/AA refrigerator. The ice machine no longer automatically dumps ice. It will harvest if I push the reset/test button.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can see how this can be frustrating with your ice ... View Post |
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the ignitor switch keeps going out on my gas range. I just had it replaced November 2023 and now i cam back to the same problem 6 months later. is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your oven not heating. I w... View Post |
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Hello I have a family hub refrigerator that I am trying to connect my clothing Care service too it doesn't happen to work it will not connect... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would suggest reaching out to our SmartThings community using t... View Post |
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Can I use Alexa to tell my Jet Bot AI to start cleaning. Â Â Opens in new window PDF... View Post 
userbimQdaqjpJ
Thank you so much for your help. Yes! I was able to add the Jet Bot to Alexa and then I created a ro... View Post |
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i have just installed a Bespoke Smart 39dBA Dishwasher Model DW80R9950US but have tried multiple times to connect it to Wifi via Smart Things app,... View Post
Samsung_Moderator
Hello! Thank you so much for reaching out! First, I would make sure that both your dishwasher and th... View Post |
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I have a CycloneForce vacuum that keeps getting a C01 error that something is stuck in the powerbrush. There is nothing in the brush and it is... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can cause some concern with your vacuum hav... View Post |
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My jet bot is not returning to the station to empty and charge. It seems to be searching for it and not finding it. Once it climbed on the... View Post 
userElaKEsrrum
None of these worked. The vacuum still will not dock itself Opens in new window PDF Download Word Do... View Post |
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I have owned my vacuum for just over a year. The thin flimsy plastic that holds the hinge point on my turbo brush has cracked and snapped. Now I... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with this part breaking. You ca... View Post |
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I was curious if a Family Hub be on two different profiles using SmartThings? For instance, the Family Hub is linked to my account, but my wife... View Post 
curiouslittlebeastie
1. signin to familyhub using samsung account #1. 2. Signin to phone #1 smartthings app using Samsung... View Post |
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I was so excited to get my new Samsung refrigerator, and connect with it in the SamertThings app. When i did i learned that the SmartThings App... View Post
Samsung_Moderator
Hi there! I certainly understand your frustration with not being able to access these things on your... View Post |
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How come my airdresser leaves clothes smelling bad? I left clothes in airdresser and my clothes have a rotten smell or it smells like when leaving... View Post
Samsung_Moderator
Hi there! Great question! As tom2055 mentioned, it is recommended to remove your clothes from the Ai... View Post |
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Hello just recently my samsung jet bot+ vacuum stopped automatically emptying the dust bin. This is a new issue as it has always emptied on its... View Post
Samsung_Moderator
Hello, I can certainly understand the frustration of your Jet Bot not emptying the way it is designe... View Post |
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I have a Jet Bot and Jet Bot AI+ that both have the self empty station. They were both working awesome and emptying when the bin would fill up,... View Post
Samsung_Moderator
Hi there! I definitely understand the concern with your Jet Bot not emptying. It sounds like you've ... View Post |
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Can the Jet Bot vacuums be used on different floor levels without creating new maps each time? I don't see the option to create separate maps... View Post 
userJXRelZSleD
Hi, I have the same issue with not being able to map my a second floor with the Jetbot AI+ without d... View Post |
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So, it had been a while since I checked my Family Hub and Smart Things app on my phone. I checked them a couple days ago to see how things in the... View Post 
user5fqcmxMXCd
Since I posted my issue above, I ran to the store and replaced my router. I had a Netgear Nighthawk.... View Post |
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i have a new range that is not smart things supported, how do i turn off the wi-fi coming from it <hidden> View Post 
userJFp2KnH0q6
To turn wi-fi off Press clock icon press for 3 seconds , choose 7 , 1 is on , 2 is off , press 2 and... View Post |
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Hi, My powerbot-e vacuum is having some problem with its gears /wheels, so I need to check how to correctly disassembly to replace the bad... View Post
Samsung_Moderator
Hi there, we definitely understand the inquiry and encourage you to contact our parts department- J&... View Post |
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I have a Jetbot Ai+ that will not empty the dust bin. It verbally states the motor filter is clogged. The vacuum will empty the dust bin when... View Post
Samsung_Moderator
Hello there, I apologize for the issue reported and would recommend to verify the vacuum maintenance... View Post |
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I have a 7060 and it recently developed a thing where it won't run on carpet. When it comes across thresholds it treats them as barriers, and... View Post 
SamsungCaleb
Hello, I understand how this may be cause for concern have you tried the following below? Make sure ... View Post |
