We recently bought a four-door Samsung refrigerator (RF29A9771SR/AA). However, whenever the top left door is opened, the right door also gets pulled with the left door. The doors are also supposed to close with a slight push but that does not happen also. The installer and Samsung technicians came and examined the problem and said that they cannot repair it! Meaning that I have to live with a refrigerator that is defective to begin with. Just for curiosity I went to several refrigerator show rooms and found that similar type of refrigerators do not have that issue. Any suggestions to resolve this issue are welcomed.
Solved! Go to Solution.
Hi there, I'm so sorry to hear you've had such a difficult start with this beautiful refrigerator. It sounds like the doors may just need a little adjusting. But not to worry, this is a pretty easy process. In fact, we've included steps on how to do this beginning on page 32 of the user manual: https://downloadcenter.samsung.com/content/UM/202108/20210824181537497/DA68-04023J-02_MANUAL_USERS_E...
Please let us know if this helps!