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Original topic:

Electric Range door doesnt close.

(Topic created: 09-22-2020 03:54 PM)
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userJ0m4Q3OOAM
Constellation
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Kitchen and Family Hub

Brand new oven, just delieverd. When running the oven bake at 400F for the first time as instructed, I noticed that the oven door doesnt close all the way at the top. There is a small gap, probaly no more than 5mm from being fully shut. NE59N6630SS

 

Please help! 

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Solution
MsBri1
Neutron Star
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Kitchen and Family Hub

I completely understand how frustrating this must be. 

 

Check the seals and the hinges around the oven. Make sure that nothing is causing it not to close properly. 

 

Make sure that there are no damages to the door, the handle, or the hinge. If there are any damages service is required.

 

If you have checked everything above and the door is still not closing properly service may be required. Below are a few service options for you:

 

 

- If the unit was professionally installed contact your installers first and have them take a look at the unit.

- If the unit was not professionally installed feel free to reach out to your retailer and see if they can send a professional installer for you.

- Since your unit was just purchased, you can check with your retailer on their return/exchange process.

- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO

 

 


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