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Famy Hub Refrigerator- not downloading photos

(Topic created: 03-09-2024 03:21 PM)
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Karma57
Constellation
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Kitchen and Family Hub

I cannot download photos to my family hub fridge. Have always been able to do so but it is not working now. Have deleted photos from hub to make room for more photos and have deleted app and put on another one but nothing works. Please some suggestions why this is happening. 

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! That's weird that it is not letting you upload any photos any more. I would recommend trying the information in the following link first: https://www.samsung.com/us/support/answer/ANS00083882/

 

If this does not help I would recommend you to reach out to our SmartThings community here:https://community.smartthings.com/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! That's weird that it is not letting you upload any photos any more. I would recommend trying the information in the following link first: https://www.samsung.com/us/support/answer/ANS00083882/

 

If this does not help I would recommend you to reach out to our SmartThings community here:https://community.smartthings.com/