Original topic:

Freezer light not turning on

(Topic created: 01-07-2021 04:02 PM)
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userV18KpvzHD9
Astronaut
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Kitchen and Family Hub

Looking to see why our new refrigerator's freezer light isn't working when we pull drawer open. Upon looking where it shtbe there is a flat light and 2/3 blank slots any help is appreciated

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MsBri1
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Kitchen and Family Hub

Try to power cycle the unit. You can do so by unplugging the unit or turning the unit off at the breaker for about 2 mins. If the light still doesn't turn on after that then service is required to replace the light. 

 

You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 Reply
Solution
MsBri1
Neutron Star
Options
Kitchen and Family Hub

Try to power cycle the unit. You can do so by unplugging the unit or turning the unit off at the breaker for about 2 mins. If the light still doesn't turn on after that then service is required to replace the light. 

 

You can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you: https://www.samsung.com/us/support/service/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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