The flipper is broken. Well, that's what it's called on YouTube, lol. The flipper (think the official name might be mullion) is the middle piece between the french doors, that allows both doors to seal shut and keep closed. Can't find the piece any where. Anyone have suggestions how to locate the part?
Hi there, Thanks so much for asking about this. To purchase replacement parts and accessories, we recommend checking out SamsungParts.com. You can also reach them by phone at 1-800-627-4368. Alternatively, there are a few other options based on your warranty status. If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below: 1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above. 2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread. 3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation. 4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. If you’re out of the one-year manufacturer’s warranty: 1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop. 2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/refrigerators/
