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Hi! I have a 2013 Samsung refrigerator and the panel stopped working after we moved. Any thoughts to get it unfrozen?

(Topic created: 01-16-2024 06:02 PM)
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goodafternoongrant
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Kitchen and Family Hub

model RS261MDRS
any idea how I can get the panel to work again?

 

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with your fridge panel not working. I would recommend trying the steps in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond

 

If this does not help then this will require service. As your fridge is out of warranty please see the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with your fridge panel not working. I would recommend trying the steps in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond

 

If this does not help then this will require service. As your fridge is out of warranty please see the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/