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Original topic:

I accidentally broke a part off of my Samsung fridge.

(Topic created: 04-27-2022 06:44 AM)
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userDJxuetz7Dy
Constellation
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Kitchen and Family Hub

Recently I was trying to get something out of the freezer but I accidentally broke off a part in the process. After this the water and ice dispenser stopped working and the buttons stopped too.

It now shows this error message and I cant do anything to interact with it.

 

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Oxford
Neutron Star
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Kitchen and Family Hub
Is it under warranty?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there! I can certainly understand your concern with this broken part. You can purchase replacement parts through SamsungParts.com or by calling 1-800-627-4368. You'll need to provide the refrigerator's model number to verify the correct part needed.