Original topic:

Igniter keeps going out

(Topic created: 02-12-2024 02:53 PM)
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TamiTrue
Constellation
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Kitchen and Family Hub

Why would my lg stove igniter go out every month?

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to help. A certified technician would be able to determine the exact cause of this. As your range is out of warranty please use the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/

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GaryB82
Epic Samsung Care Ambassador
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Kitchen and Family Hub

You would need to contact LG support not Samsung 



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TamiTrue
Constellation
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Kitchen and Family Hub

Thank you Gary- I meant Samsung.  We have a 4 year old model NX58J5600SG/AA.   The igniter has gone out & has had to be replaced 3x in the past year and Samsung Support only directed me to call a technician for a $150.  The problem with that is I just replaced the igniter and if I wait until it goes out again, the technician will come out and tell me my igniter needs to be replaced.   Im hoping someone can give some insite as to why this keeps happening.   Thank you!

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! Unfortunately, as we are not technicians we would be unable to help. A certified technician would be able to determine the exact cause of this. As your range is out of warranty please use the link below to find a service center in your area. 

 

https://www.samsung.com/us/support/service/locations/