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My Samsung jetbot mop won't charge and won't start operation, when I turn it on it just has a lime colored light View Post 
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I can definitely understand the concern wit... View Post |
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I’m searching for a part number for my fridge. It is the base in which the water pitcher sits in. My fridge model number is : RF29A9071SG ... View Post
Samsung_Moderator
Thanks for asking! I recommend checking with our parts department through SamsungParts.com or by ... View Post |
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Are Samsung powerbot vacuum brushes interchangeable? View Post |
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Family Hub is stuck. Touchscreen not working. - Tried the red toggle. Nothing - Tried turning of the breaker. Nothing - Plugged mouse into... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the Family Hub screen not responding. It ... View Post |
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My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The filter light icon was on, so I replaced the filter. Yes, the water supply... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your ice maker. I have a couple links tha... View Post |
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NE63A6511SS keeps flashing test every few seconds on the clock. Doesn't seem to mention anything in manual about shutting off or how to fix... View Post 
user_ams007
I believe that your Stove is Stuck in Demo mode . The instructions for turning Demo Mode on and o... View Post |
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In reference to all the links from the Microwave manual, you failed to acknowledge that the charcoal filter was not included with the microwave and... View Post
Samsung_Moderator
Hi there! I can definitely understand the need to have the charcoal filter for your microwave. I ... View Post |
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I just purchased the Samsung 6.3 freestanding electric stove model NE63A6711SG. My contractor just plugged it in and immediately the hot surface... View Post
Samsung_Moderator
Hello, I can certainly understand the need for concern with this issue. Based on the symptoms you... View Post |
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ref #<HIDDEN> I am not sure how your prescripted response to my 16 month old microwave that cannot be repaired or replaced helps me. ... View Post
Samsung_Moderator
Hi there! I can definitely understand your frustration with having a microwave that is not workin... View Post |
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The calendar app on the family hub 'disconnected' our calendars but I still see them connected on my family hub mobile app. The calendar... View Post 
userzLkGBMpj26
Just want to followup with the resolution for this issue. The Samsung tech support recommended ... View Post |
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I recently purchased a Samsung Smart Range, and the features mostly behave the way I would expect given safety considerations, but one glaring gap... View Post
Samsung_Moderator
Hello! Thank you so much for sharing your insight into the user experience with this range. Samsu... View Post |
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So for about a month now the freezer and the flex zone part of our fridge has had no lights, I've replaced them and to no avail nothing was... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your lights not working, and now your ref... View Post |
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We just installed our brand new slim microwave model ME11A7510. When we turn the light on, our breaker pops. The breaker is fine when we use the... View Post 
NEEMAN_ZACCAI
I've worked with electricity for a few years, a microwave should be on a 20 Amp breaker by itself... View Post |
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MODEL: RF265BEAESR The family hub touchscreen has not worked properly since Samsung ended the use of the Family Hub App and moved to the Smart... View Post
Samsung_Moderator
Thanks so much for reaching out about this. I can definitely understand your frustration with you... View Post |
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I have a refrigerator RS277 (full model code RS277ACBP/XAA) whose control panel lights are faded out. Fridge and freezer remain cool. View Post
Samsung_Moderator
Hi there! Thanks so much for letting us know about this. If the lights on your display panel are ... View Post |
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Two months ago I had a cake in the oven. 350 degrees, i smelt something went into the kitchen saw smoke coming from the oven! It had only been in... View Post
Samsung_Moderator
Hello there, I definitely understand your concern and it will be my pleasure to look into this ma... View Post |
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This occurred on May 9, 2022 and I have yet to receive a response from Samsung's alleged "Escalation Department" View Post |
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Hi, I have a Samsung dishwasher that is 15 months old, just three months out of warranty. I've noticed whenever I run a cycle, regardless of... View Post
Samsung_Moderator
Oh no! I hated being without a dishwasher, so I understand your pain. You've done a vast majori... View Post |
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I am looking to buy a Bespoke refrigerator. I have some questions concerning the beverage center option vs the auto pitcher option. I like the... View Post 
userW1aIQn2pXp
For others that are looking for an answer, support claims the door must be closed. View Post |
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After replacing the water filter, I cannot get the filter light to turn off AND the refrigerator keeps "dinging". ... View Post
Samsung_Moderator
If the troubleshooting provided does not help I recommend letting a service technician have a loo... View Post |
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Recently purchased the flex duo range been wanting one for years. Sadly this is only products from Samsung that has let me down. After using... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by tryin... View Post |
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Bought over range microwave in 2016. Stopped heating yesterday and I called and had Samsung trouble shooter test everything.The Magnetron is... View Post
Samsung_Moderator
Hello there, I definitely understand the inquiry regarding how to get the microwave serviced and ... View Post |
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Can the bespoke refrigerator accept wood panels? View Post
Samsung_Moderator
Hello! I completely understand your concerns about the refrigerator accepting the wood panels. I'... View Post |
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The broiler on my Samsung oven has started to randomly switch itself to broil and burns whatever was baking. I've seen a couple other posts on... View Post
Samsung_Moderator
Hi there, Thanks so much for letting us know about this. I can definitley understand the concern ... View Post |
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Just bought new Samsung oven, love it. From the smart things app I am able to send a recipe oven setting from 'Smart Recipes' by... View Post
Samsung_Moderator
Hi there! Thanks so much for this helpful feedback. We'll pass this information along to the appr... View Post |
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Camille, I am Referencing Ticket Number: <HIDDEN>. On my RF28R7201SR, no dispensing light turns on to illuminate the the glass. Should there... View Post
Samsung_Moderator
Hi there! We appreciate you asking about this. I checked the specifications for this model, and i... View Post |
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I Have the RF28T5001SR Refrigerator with ice maker in bottom freezer. It keeps breaking the ice over and over until you only have a few full size... View Post
Samsung_Moderator
Thanks so much for asking about this. I do have the following link to some troubleshooting steps ... View Post |
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I can't be the only one that is perplexed by an electronic device in 2022 that still loses time after a power outage and has to be reset. ... View Post 
FLGalaxyUser
I understand the issue quite well. Computers have had CMOS batteries in them for decades to solve... View Post |
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I recently moved and had to take the doors off of our Samsung smart fridge after putting it all back on it will not stop alerting that the door is... View Post
Samsung_Moderator
Hello, I can definitely understand the need to have your refrigerator doors closing properly. But... View Post |
