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I have a RS22T5201SG fridge and the ice will not dump if bucket is inserted. If I hit the test button it does drop the ice correctly. I have... View Post 
Samsung_Moderator
Hi there, I can definitely understand the frustration of having your ice maker not working. You ment... View Post |
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We recently purchased Samsung 4-Door Flex French Door Smart Refrigerator and I would like to know if we can set the water dispenser temperature to... View Post
Samsung_Moderator
Great question! While that sounds like an excellent feature to have, currently our water dispensers ... View Post |
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When I look at the top oven with broil or bake mode on, the flame at the top of the oven looks the same. From the heat source perspective, in the... View Post 
user751201tmO21
Roast and Bake are really the same ... it's mostly about temperature ... Bake for up to 350f or so .... View Post |
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Hi, we have the flex duo and to get to the top door open we have to open the whole oven door. We can no longer just open the top door when we... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with your Flex Duo door not opening properly. ... View Post |
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I am installing a new dishwasher with feet in the front but no feet in the back to adjust the height of the dishwasher by about 3-8 of an inch. If... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the need to have yo... View Post |
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 Several years ago we purchased an RS261MDWP refrigerator. We have had ongoing problems with the condensation drain tube icing up and causing a... View Post
Samsung_Moderator
Hi there, I'm so sorry to hear you've had such a difficult time trying to get this resolved. If you ... View Post |
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Showcase door latch no longer springs back to original position making the the use of the "showcase" feature and the use of the main right... View Post 
user365170tdJ15
Reach out to Samsung Support on Facebook or Twitter, or call 800-726-7864 to speak with a live agent View Post |
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Brand new bespoke refrigerator with the white frost missing from a section of the glass.  Does anyone know this part number?  Will samsung... View Post 
user365170tdJ15
Reach out on Facebook or Twitter, or call 800-726-7864 to speak with a live agent View Post |
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We've had this range for a few years and it's been great; but this week the control panel has started freezing when we turn the oven off. ... View Post
Samsung_Moderator
Hi there, I can definitely see how frustrating it would be to have your range control panel freeze u... View Post |
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My Samsung Electric Range has poor temperature control. Any setting from 2 to 10 is similar, way too hot. When I bring a recipe to a a boil,... View Post
Samsung_Moderator
Hello! Thanks for reaching out about this. I certainly understand the need for temperature control o... View Post |
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So I am trying to get a samung air purifier ax5500 model but I've been having a tough time finding one, is there any good place to buy samsung... View Post
Samsung_Moderator
Hello! Thank you for reaching out on our community forums. The air purifier model AX5500 is actually... View Post |
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I have a Samsung free standing gas range model #NX58R5601SG/AA. I cannot reset clock. I tap Clock icon, enter the new time and when press clock... View Post
Samsung_Moderator
Thanks so much for asking about this. According to page 33 of the user manual (linked below), after ... View Post |
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So frustrated with Samsung right now. I had a warranty issue with my hub and Samsung sent out a technician with a new hub which all sounds... View Post
Samsung_Moderator
Hi there, That definitely sounds very frustrating. If you would like, you always have the option of ... View Post |
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I have the RF29A9675MT/AA model. It keeps saying that the door is open on smart things. On notifications it says door was closed. Temperature... View Post
Samsung_Moderator
Hi there, I can definitely see the concern here. It sounds like something with the door may not be a... View Post |
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Question: Can part of the ice maker be used for storing other frozen items? For instance, if I turn off ice bites or cubed, could I use one-half of... View Post
Samsung_Moderator
Great question! The short answer is, it depends on the model and ice maker. If the ice maker has a f... View Post |
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I have a 3 door fridge with the bottom drawer ice maker. When we open the freezer door, the ice maker will actually release new ice causing it to... View Post
Samsung_Moderator
Hi there, We appreciate you posting about this. That would be very frustrating to have the ice maker... View Post |
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There are scratches and paint chipping off my refrigerator and stove. After doing some research to find a paint that could be used to touch-up,... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand wanting to find a ... View Post |
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The screen on my Samsung family hub refrigerator starts flickering making it impossible to see anything on the display. After resetting the screen... View Post
Samsung_Moderator
Hi there! That sounds very frustrating to have your family hub panel flickering all the time. Since ... View Post |
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I have the Samsung Family Hub 4 Door Flex Fridge and all of a sudden the screen went black. I have tried unplugging and resetting the switch to... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your refrigerator panel not working. It sound... View Post |
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The first time we used dishwasher the door slammed all the way open and sounded like it hit the floor.  The door is physically lopsided now but... View Post
Samsung_Moderator
Hi there! I can definitely understand how concerning this would be, especially with a brand new dish... View Post |
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Just a few hours ago we took ownership of a brand new Bespoke refrigerator with Family Hub, purchased directly from Samsung. We are having the... View Post
Samsung_Moderator
Hi there, Having a brand new refrigerator not working properly would be very frustrating. But not to... View Post |
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We seem to be having a problem with the upper oven.  When selecting the c-bake option it will burn food. Burns fast too. Was cooking some baked... View Post
Samsung_Moderator
Hi there, We appreciate you reaching out about this. I definitely know how frustrating it can be whe... View Post |
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What exactly can I do with the SmartThings app and wifi enabled induction cooktop? The manual says "monitor operating status and power level... View Post
Samsung_Moderator
Hi there! I'm so glad you asked! You are correct! Our Wi-Fi compatible cooktops, can be monitored re... View Post |
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How is the ice maker in my bottom freezer turned off, as the manual does not say   Opens in new... View Post 
AutumnInChiTown
Press and hold the Ice Maker Off button for 3 seconds until the Ice Maker Off Indicator illuminates. View Post |
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 Hi, I have a Microwave Combination Wall Oven(out of warranty) and the touch screen started acting up a few months ago. It would take... View Post
Samsung_Moderator
Hi there, I can definitely understand your concern with your wall oven control panel not working. Ba... View Post |
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We have a brand new Samsung Model RF28R7351SG and the auto refill water pitcher leaks on the front rim when pouring water into a glass. It does... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
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My son pulled this part from the Flexzone drawer. What is it and where does it go? RF28R3751SR/AA Â ... View Post 
Samsung_Moderator
Hi there, Great question! That piece actually connects to the divider that goes inside the FlexZone ... View Post |
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I purchased a washer, yesterday and received an error message. The machine completed its first load but after that first load it went downhill from... View Post
Samsung_Moderator
Hi there, I can certainly see how an error code on your brand-new washer would be concerning. Howeve... View Post |
