Original topic:

Induction Range Issues

(Topic created: 03-21-2024 08:26 AM)
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Kitchen and Family Hub

Not sure why I'm trying to post here, since no one has been of any assistance of the phone, but the response to my review told me to come here and give Reference number 1146969353, so I guess I'll try anything at this point since my brand new induction range broke after only being used 3 times...

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! This is something that will require service. Since you have recently purchased the range should be with in the return period and will need to reach out to your place of purchase. If you are out of that time period please send us a private message with the following information. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Model number:

Serial Number:

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! This is something that will require service. Since you have recently purchased the range should be with in the return period and will need to reach out to your place of purchase. If you are out of that time period please send us a private message with the following information. 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Model number:

Serial Number: