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Looking for Kimchi Repair Manual

(Topic created: 08-10-2022 05:40 AM)
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userzeMw2auHJV
Constellation
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Kitchen and Family Hub

Hello to everyone. Maybe this is a dumb question from a newbie, but are there any refrigerator repair manuals in the public? I want to fix one malfunction in my RP22T31137Z myself and so far I have only found the user manual (I lost the paper one, so I used this one). All my attempts to find a repair manual or at least an wiring diagram have been unsuccessful. Is there any chance to get it?

 

 

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Samsung_Moderator
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Kitchen and Family Hub

Hi there! Thanks so much for asking about this. Samsung only provides service manuals to our authorized repair technicians. This is because self repairs are not recommended, and often void the manufacturer warranty. However, I am able to provide a link to the full user manual for this model. https://downloadcenter.samsung.com/content/UM/202102/20210208103948291/DA68-02594B-00_UM_RP3000_NA_E...

Additionally, we may have service options available for you, depending on the symptoms you're experiencing, and when the refrigerator was purchased. If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/refrigerators/

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Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! Thanks so much for asking about this. Samsung only provides service manuals to our authorized repair technicians. This is because self repairs are not recommended, and often void the manufacturer warranty. However, I am able to provide a link to the full user manual for this model. https://downloadcenter.samsung.com/content/UM/202102/20210208103948291/DA68-02594B-00_UM_RP3000_NA_E...

Additionally, we may have service options available for you, depending on the symptoms you're experiencing, and when the refrigerator was purchased. If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/refrigerators/